04-02-2019 12:59 PM
Hi I recently purchase the Lenovo thinkpad 585 with Ryzen 5 2500u.
I connected a LG ultrawide 29" monitor and is only able to get 1920 x 1080 resolution.
I have tried both HDMI and a usb-c dock with HDMI output and cannot get resolution go higher than 1920 x 1080.
This seem unsual as my 7 years old laptop was able to output 2560 x 1080 with only intel intergrated graphics.
If anyone is also running into this problem please share here and any possible solution.