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09-25-2017

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Lenovo v570 shuts down while booting

2017-09-25, 20:23 PM

My Lenovo v570 just started to shut down while in use and now during the later stages of reboot.   It is a pc about 5 yrs old  I have removed battery and reinstalled with no changet in results 

 

Any ideas

 

 

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3435 Posts

12-11-2015

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Re: Lenovo v570 shuts down while booting

2017-09-25, 20:49 PM

Well since the hard drive is the only real wear item, that would surely be suspect.    Does the hard drive make any strange sounds?   

 

If you can get into Window and open a command prompt, you can check the S.M.A.R.T. status of the hard drive by typing the command below and pressing enter.     You can also run that command from Safe Mode (command prompt)  

 

wmic diskdrive get status

 

It will return a status of each drive of OK, Bad, Caution or Unknown.    If is returns anything other than OK, then your drive may be bad.

 

You might also try removing and re-seating the RAM modules by following the steps outlined on page 45 of the user manual linked below.

 

Lenovo V470/V570/ B470/B570/B570e User Guide V2.0

https://download.lenovo.com/UserFiles/UserGuide/en/User's%20guides%20and%20manuals/B570e/Lenovo%20V470&V570&B470&B570&B570e%20User%20Guide%20V2.0(English).pdf

 

Note:   If you cannot get Windows to boot at all, and you have not backed up your data, you may want to have it looked at by a computer shop right away, because they can remove the drive, attempt to backup your data, and replace the hard drive if needed.   If the drive is failing, the more you use (or try to repair the system) the greater the chance the drive will fail completely.

 

Best of luck,

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