05-01-2015 02:27 PM
05-07-2015 03:18 PM
That error you are receiving especially if it includes the 0x0000009c code is an indication of a possible hardware failure. I would suggest you systematically go through your laptop and disconnect a hardware item one at a time and try booting it up. Start with removing the optical drive for the test. If you have more than one module of memory try removing one and booting. Also try a single module in each memory slot. Try removing your wireless LAN card as well. If the computer boots without an error then suspect the last item you removed as being faulty. Your model's Hardware Maintenance Manual will explain how to remove each item.
The link below is for your model's Hardware Maintenance Manual. When working inside your system please follow all precautions and recommendations that are noted in the manual.
05-13-2015 02:29 PM
05-13-2015 02:52 PM
05-14-2015 07:23 AM
Did you try using just one memory module in each slot with turning on in between the swaps?
If you remove all the hardware from the computer such as the hard drive, optical drive, memory, wifi card, etc is there any change in the display?
If not, your original error message may have been for the graphics which has now died.