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tmetzger
Paper Tape
Posts: 1
Registered: ‎11-28-2013
Location: Hampton, NH
Views: 918
Message 1 of 7

N581 Laptop shuts down unexpectedly

I have an Ideapad N581 and it shuts down whenever it is running a large program, consistently with games such as SIMS.  I have it on a fan powered cooling pad to attempt to keep it cool.  It has slowed it a little as it was happening multiple times a week.  Has anyone else had this issue.  I have had many laptops and never had one that shuts down as frequently.  Additionally my battery won't charge fully and will only last about 20 minutes on battery power.  Don;t know if any of this is related.   Any suggestions would be appreciated.

 

Thanks.

Tim

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 875
Message 2 of 7

Re: N581 Laptop shuts down unexpectedly

Hi Tim,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your N581 Laptop is turning OFF frequently while playing bigger games and also the battery backup is not as expected. I suggest you to check the compatibility of the game once before playing it :

 

Also for the Battery backup issue, I suggest you to install LEM (Lenovo Energy Management) below is the link to download the exact LEM for the computer and after installing you need to choose (Maximum Battery Life). By choosing the (Optimized Battery Health), the Battery charges only to 60% and stops charging the battery and then it take its power from the charger, so if you want to charge the battery to 100%, choose (Maximum Battery Life).

 

Hope this helps!!!

 

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



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Mahir101
What's DOS?
Posts: 1
Registered: ‎06-14-2014
Views: 803
Message 3 of 7

Re: N581 Laptop shuts down unexpectedly

i am also having this problem even when its pluged in. cant even play small games. i thout intel hd graf 4000 is good for gaming. it shuts down within 10min of any games. all the drivers are updated and running on windows 8.1

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 787
Message 4 of 7

Re: N581 Laptop shuts down unexpectedly

Hi Mahir,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the same issue has occurred in your computer as well, please let me know if you have performed the Game Compatibility check as mentioned in the above reply.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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rick_k
Paper Tape
Posts: 1
Registered: ‎02-07-2015
Location: Hutchinson, KS
Views: 746
Message 5 of 7

Re: N581 Laptop shuts down unexpectedly

The shutting down I am experiencing is during video streaming.  I added a cooling pad, which did not seem to have an effect.  This happens frequently and is quite annoying.  Any help  would be appreciated.  Thanks.  Rick

Social Support Agent
Social Support Agent
Posts: 2,396
Registered: ‎08-10-2014
Location: IN
Views: 719
Message 6 of 7

Re: N581 Laptop shuts down unexpectedly

Hi Rick_k,

 

Welcome to Lenovo Community!

 

As per the query we understood that you are facing issue with auto shutdown

 

Check in BIOS does the system shutdown in BIOS mode also. Also run the dust clean tool to remove the dust,

Also try to apply the thermal paste and heck for the issue.

 

Hope this helps. Do post back if issue persists!

 

Best regards,       

 

Ashwin.S



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 711
Message 7 of 7

Re: N581 Laptop shuts down unexpectedly

Welcome to the Lenovo Community Rick_k !

 

In addition to Ashwin's comments, if your computer is still under warranty then I would avoid re-applying the thermal paste at this time.  The disassembly of your laptop for the thermal paste application will void any remaining warranty coverage you have.  As for now a less intrusive option would be to monitor the temperatures to see if they are an issue with the abrupt shutdowns.  Third party temperature monitoring programs will give you an idea of the temperatures at which your laptop is operating at. The link below is for one such free monitoring program.  It comes in two versions.  The first needs to be installed and the second is a zip file that contains a portable version that can be copied to a flash drive.

 

http://www.cpuid.com/softwares/hwmonitor.html



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