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14 Posts

01-04-2014

UK

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  • Message 1 of 21

N586 & Energy Management

2014-01-04, 16:03 PM

Hi

 

I think I mistakenly applied a Windows 8 Energy Management update to Windows 7 64 on a N586 and now the volume and dispaly screen bars do not show.

 

I'm unable to reload the original drivers: error message "A later version of Energy Management is already installed on this machine. The setup cannot continue"

 

Now can I resolve this and reinstall the original Energy Management driver?

 

Many thanks

 

Alex

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4468 Posts

04-22-2013

Philippines

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  • Message 2 of 21

Re: N586 & Energy Management

2014-01-04, 17:04 PM

hi Yeknodathon,

 

Welcome to Lenovo Community Forums!

 

Open Control Panel / Programs and Features / Uninstall a program

and uninstall the Lenovo energy Management

 

now download and install this

 Lenovo Energy Management   Add to download list

 

Restart the system if Prompted

 

Hope this helps!

Cheers!



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14 Posts

01-04-2014

UK

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  • Message 3 of 21

Re: N586 & Energy Management

2014-01-04, 18:53 PM

Hi Thanks for the support!

 

Under Control Panel / Programs and Features / Uninstall a program I find "Energy Management" however when selected to uninstall it prepares to "Install" with no success. When I remove temp files or folders and an uninstall process starts I get these error messages

 

"Error 1316.A network error occured while attempting to read from the file C:\Windows\Installer\Energy Management.msi"

 

and then some progress then an error msg

 

"Error -1603 Fatal error during imstallation ,

Consult Windows Installer Help (Msi.chm) or MDSN for more information"

 

and then the Wizard message that Energy Management could not be completely installed

 

Is there another way and I can remove Energy Management and reinstall the drivers?

 

Thanks

 

Alex

 

 

 

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14 Posts

01-04-2014

UK

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  • Posts: 14
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  • Message 4 of 21

Re: N586 & Energy Management

2014-01-04, 20:06 PM
I cleaned the registry of Energy Management issues and was able to Repair rather than uninstall Energy Management and now I'm at v8.0.2.14.

However I do not get screen volume or brightness bars when pressing Fn + Arrow keys. How can this be restored?

Regards

Alex
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4468 Posts

04-22-2013

Philippines

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  • Message 5 of 21

Re: N586 & Energy Management

2014-01-04, 20:10 PM

hi

 

Try going to this link and download the REVO uninstaller Free

http://www.revouninstaller.com/download-free-portable.php

 

See if it can detect and remove the Power Management Software

 

Regards

Solid Cruver



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14 Posts

01-04-2014

UK

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  • Message 6 of 21

Re: N586 & Energy Management

2014-01-04, 21:29 PM

Thanks, I was able to uninstall Energy Management with Revo (on default Medium) recommended deletion of Registry entries and other files. Energy Manager no longer appears in the Control Panel/Programs and Features

 

All deleted, Cold rebooted, attempted reinstall of cagt26ww but gained error message

 

"A later version of Energy Management is already installed on this machine. The setup cannot continue"

 

I ran CCleaner and fixed Registry issues (Energy Management lines seen), Cold rebooted, attempted reinstall of cagt26ww but gained error message

 

"A later version of Energy Management is already installed on this machine. The setup cannot continue"

 

The install procedure seems to be referencing a file or Registry entry that prevents re-install - can this be identified and removed?

 

I appreciate the help being offered!

 

Regards

 

Alex

 

 

 

 

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14 Posts

01-04-2014

UK

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  • Message 7 of 21

Re: N586 & Energy Management

2014-01-06, 19:21 PM

Hi Support, any news on advice, I currently do not have Energy Management on my machine and no way to reinstall without help?

 

Thanks

 

Alex

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4468 Posts

04-22-2013

Philippines

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  • Message 8 of 21

Re: N586 & Energy Management

2014-01-06, 20:23 PM

hi Yeknodathon,

 

Can you try opening a run command (Windows +R)

then try typing appwiz.cpl

    should pull p program list can you share a screen shot of all the apps listed down there,

 

Thanks

Solid Cruver



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14 Posts

01-04-2014

UK

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  • Posts: 14
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  • Message 9 of 21

Re: N586 & Energy Management

2014-01-06, 22:20 PM

Hi thanks sorted by publisher to show Lenovo

 

, Screenshot

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14 Posts

01-04-2014

UK

36 Signins

108 Page Views

  • Posts: 14
  • Registered: ‎01-04-2014
  • Location: UK
  • Views: 108
  • Message 10 of 21

Re: N586 & Energy Management

2014-01-06, 22:34 PM

Just some thoughts...

 

Running cagt26ww.exe creates a folder C;/Drivers/Lenovo Energy Management Software 7.0?

 

In this folder softinfo.xml shows the version no. below?

 

However, I have seen Energy Management before uninstall with v8.0.2.14.

 

Is this causing the issue?

 

softinfo_xml.jpg

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