05-01-2018 06:35 AM - edited 05-01-2018 10:12 AM
My Notebook 9 Spin's backlit keyboard has stopped working. It turns-on while booting, so the lights work. My windows and Samsung updates are current. I did not update prior to the failure, and was operating fine post all updates. I don't want to update the BIOS because it could damage my machine. Any thoughts?
OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-V7QU3PM
System Manufacturer SAMSUNG ELECTRONICS CO., LTD.
System Model 940X3L
System Type x64-based PC
System SKU ATIV A5A5-A5A5-A5A5-A5A5-A5A5-A5A5
Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P09AFD.054.161116.PS, 11/16/2016
05-01-2018 10:10 AM
I'm confused.... You mention Lenovo updates, but isn't a 9 Spin a Samsung notebook?
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