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Notebook 9 Spin Backlit Keyboard Stopped Working

2018-05-01, 13:35 PM

My Notebook 9 Spin's backlit keyboard has stopped working.  It turns-on while booting, so the lights work.  My windows and Samsung updates are current.  I did not update prior to the failure, and was operating fine post all updates.  I don't want to update the BIOS because it could damage my machine.  Any thoughts?

 

OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-V7QU3PM
System Manufacturer SAMSUNG ELECTRONICS CO., LTD.
System Model 940X3L
System Type x64-based PC
System SKU ATIV A5A5-A5A5-A5A5-A5A5-A5A5-A5A5
Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P09AFD.054.161116.PS, 11/16/2016

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7734 Posts

01-13-2008

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Re: Notebook 9 Spin Backlit Keyboard Stopped Working

2018-05-01, 17:10 PM

Hi,

 

I'm confused.... You mention Lenovo updates, but isn't a 9 Spin a Samsung notebook?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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Re: Notebook 9 Spin Backlit Keyboard Stopped Working

2018-05-01, 17:11 PM

Sorry, yes, Samsung.  I also have Lenovos.  The product specs are correct.  

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