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Paper Tape
Posts: 2
Registered: ‎02-22-2012
Location: Israel
Message 1 of 3 (1,209 Views)

Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

hi!

 

yesterday i ran Kaspersky virus scan tool and it detect file named "tvtfilter.sys" as suspicious file and thefore delet it.

 

today when i was restart my laptop, i got error message on startup that say:

 

Microsoft Visual C++ Runtime Library Runtime Error! "C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe"  abnormal program termination

 

after some google search i've understand that "tvtfilter.sys" was critical file of "Rescue And Recovery" system.

so, any one with "Rescue And Recovery" running on his laptop can upload for me this file?

it's located in "C:\WINDOWS\SYSTEM32\DIRVERS\" and it's name is "tvtfilter.sys"


thank you!

 

BTW, ive tried to re-install it but it wont let me because of some error message

Paper Tape
Posts: 2
Registered: ‎02-22-2012
Location: Israel
Message 2 of 3 (1,153 Views)

Re: Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

UP?

Plz!

Lenovo Staff
Posts: 2,226
Registered: ‎05-01-2008
Location: MY
Message 3 of 3 (1,129 Views)

Re: Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

Hi eitrnel,

Just a thought: give a try to un-intsall the Rescue and Recovery from the Control Panel first before re-installing it.

Cleo


T410, x240

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