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fleamour
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Posts: 35
Registered: ‎02-25-2011
Location: GB
Views: 4,220
Message 1 of 5

Restore Lenovo N500 Type 4233-23G To Factory State

Hi

 

This is my first post.  My friend has just inherited a N500 from his 6 year old nephew.  Loads of settings have been customized & It falls to me to set up for first use.  Obviously I'd like to reset everything.  

 

I have read about One Key Recovery & assume you power up laptop with the button to right of power switch.  This I did but it just seemed to start up normally.  Is there anyway to get a set of restore disks?  If so how much?

 

Any advice would be much appreciated!

Retired Moderator
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Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 4,188
Message 2 of 5

Re: Restore Lenovo N500 Type 4233-23G To Factory State

call support line.

01475-555-055 (30 day up and running support) or 08705-500-900 (standard warranty support)


http://www.krasotaiskusstva.com
fleamour
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Posts: 35
Registered: ‎02-25-2011
Location: GB
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Message 3 of 5

Re: Restore Lenovo N500 Type 4233-23G To Factory State

OK.  I think someone wiped & reinstalled OS with a Vista disk & abandoned ship when the wireless stopped working.  I have reinstalled drivers for wireless & Bluetooth but still have several devices showing yellow exclamation marks under device manager:

 

Base System Device

Base System Device

SM Bus Controller

Unknown device

 

Can anyone advise of these drivers?  Also the hot keys do not work.

 

I still have a SERVICEV003 (S: ) & Lenovo (Q: ) partitions but since restore is not working & install is hardly used/cluttered...It all points back to a bodged wipe/reinstall.

 

Are the rescue disks free?  & how can I tell if still under warranty?

Retired Guru
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
Views: 4,162
Message 4 of 5

Re: Restore Lenovo N500 Type 4233-23G To Factory State

Find driver page for your laptop HERE


Base System Device is Card reader.

SM bus is part of chipset.
Hotkey  may be Power management.

 

Unknown will most likely disappear after you
install those, chipset first.

fleamour
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Registered: ‎02-25-2011
Location: GB
Views: 4,152
Message 5 of 5

Re: Restore Lenovo N500 Type 4233-23G To Factory State

Thanks.  Have settled on using Lenovo's update utility.  Far easier then downloading drivers individually, esspecially as not always crystal...

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