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mmc3
Paper Tape
Posts: 2
Registered: ‎11-09-2018
Location: US
Views: 201
Message 1 of 3

Screen goes black after login

Hello,

 

I have an Lenovo N23.  The screen goes black after I log on.  I can log on to another N23, but not my own.  Has anyone had this problem and do they know how to fix it?

Social Support Agent
Social Support Agent
Posts: 191
Registered: ‎08-02-2018
Location: US
Views: 174
Message 2 of 3

Re: Screen goes black after login

Hi mmc3,

 

Welcome to the community forums.

 

We'd like to clarify, do you mean screen goes black after you log on to Windows? Are there any changes/updates prior to this issue? Are you getting any error messages? We'll wait for your response. 

 

Regards!



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mmc3
Paper Tape
Posts: 2
Registered: ‎11-09-2018
Location: US
Views: 155
Message 3 of 3

Re: Screen goes black after login

After I log on to Windows, the screen goes black. I can see the cursor. Someone else can log on and has no problems with getting in to Windows. I have not seen an error message.

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