English Community

Lenovo NotebooksLenovo C, E, K, M, N and V Series Notebooks
All Forum Topics
Options

4 Posts

11-17-2019

IL

8 Signins

85 Page Views

  • Posts: 4
  • Registered: ‎11-17-2019
  • Location: IL
  • Views: 85
  • Message 1 of 8

Screen is shaking when touching it

2019-11-17, 18:13 PM

Hello,

Im using the Ideapad C340-15IWL and Im writing on it using the Lenovo Active Pen 2 and every time I touch the screen (after turning it so the keyboard is behind the screen facing down) it shakes so what Im saying is if there is any holder for it to contra it so it will stop moving? For now I put books to stop the shakes but is there any offical device or holder that can help?

Reply
Options

734 Posts

04-23-2019

US

417 Signins

13347 Page Views

  • Posts: 734
  • Registered: ‎04-23-2019
  • Location: US
  • Views: 13347
  • Message 2 of 8

Re: Screen is shaking when touching it

2019-11-21, 16:41 PM

Hi PiggyBounce,

 

Welcome to the Community Forums!

 

Would it be possible to send us a video of this, so we can see the issue first hand?


We'll wait for your update.
Regards,

Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

4 Posts

11-17-2019

IL

8 Signins

85 Page Views

  • Posts: 4
  • Registered: ‎11-17-2019
  • Location: IL
  • Views: 85
  • Message 3 of 8

Re: Screen is shaking when touching it

2019-11-21, 17:12 PM

Thanks! Here is the video.

Reply
Options

734 Posts

04-23-2019

US

417 Signins

13347 Page Views

  • Posts: 734
  • Registered: ‎04-23-2019
  • Location: US
  • Views: 13347
  • Message 4 of 8

Re: Screen is shaking when touching it

2019-11-21, 21:21 PM

Hi PiggyBounce,

 

Thanks for posting the video, however we are unable to view it because of account restrictions. 

 

It is possible that you have set the video to private.

 

We'll wait for your update.

Regards,
Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

4 Posts

11-17-2019

IL

8 Signins

85 Page Views

  • Posts: 4
  • Registered: ‎11-17-2019
  • Location: IL
  • Views: 85
  • Message 5 of 8

Re: Screen is shaking when touching it

2019-11-21, 21:25 PM

Sorry, try now.

Reply
Options

734 Posts

04-23-2019

US

417 Signins

13347 Page Views

  • Posts: 734
  • Registered: ‎04-23-2019
  • Location: US
  • Views: 13347
  • Message 6 of 8

Re: Screen is shaking when touching it

2019-11-22, 15:25 PM

Hi PiggyBounce,

 

Would you mind providing us with the MTM (machine-type-model) of the laptop?


Thanks.

Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

4 Posts

11-17-2019

IL

8 Signins

85 Page Views

  • Posts: 4
  • Registered: ‎11-17-2019
  • Location: IL
  • Views: 85
  • Message 7 of 8

Re: Screen is shaking when touching it

2019-11-22, 17:44 PM
MTM: 81N5002NIV
Reply
Options

734 Posts

04-23-2019

US

417 Signins

13347 Page Views

  • Posts: 734
  • Registered: ‎04-23-2019
  • Location: US
  • Views: 13347
  • Message 8 of 8

Re: Screen is shaking when touching it

2019-12-05, 16:55 PM

Hi PiggyBounce,

 

Sorry for the late reply.

 

The inverted tent mode is intended only for viewing movies or videos, not necessarily using it for pen input.

 

You can use the tent or tablet mode for better stability with your pen inputs.

 

Regards,

Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save