12-31-2018 10:22 AM
I updated a new V330-14ARR (product no 81B1) to BIOS 3ECN35WWv3.02. I got a message that the update was successful, but on rebooting there is no netwrok adatper (the troubleshooter asks me to update the netwrok adapater driver, but the system simply does not see a network adapter at all). There are other problems too (eg, wireless mouse with USB dongle mnot working). Hope someone can help urgently! Cheers
Solved! Go to Solution.
12-31-2018 10:30 AM
12-31-2018 12:32 PM
01-02-2019 02:03 AM
I have a similar issue but my laptop will not even recognise the internal SSD boot drive and I cannot find a way to access the BIOS to check the boot settings. Since updating the BIOS during the initial setup of, my brand new fresh out of the box, laptop this BIOS update has turned this new machine into a completely unusable device! Hope that someone on this forum can provide a solution.
01-02-2019 02:15 AM
Just off the phone with Lenovo who sent directions for a complete reset using the NOVO emergency reset button in a pinhole on the laptop side. This has failed (as I expected it would given this is a BIOS problem) and they will now wend me a return code. This will get me up and running sometime in the future but I am losing days of work in the meantime. Looks like we shoudl all avoid BIOS ECN35WWv3.02 even though Lenovo Vantage labelled it as an urgent update,
01-02-2019 03:46 AM
I also used applied the "urgent" update on a brand new V330 15ikb via Lenovo bridge - it's a problem with the display that I have. It thinks I have a very basic display and consequently is using just a quarter of the screen. The splash screen is fine on start up till windows kicks in, it's fine when connected to a different monitor.
Everything was fine prior to the update. Like you I've done a complete restore - nothing happening.
01-02-2019 04:05 AM - edited 01-02-2019 06:21 AM
I hope the steps below will get me to the point where I can attempt to flash the BIOS again (hopefully with last known good version). I can't try this for several hours, but will update here when I know the outcome. Posting now in case it helps anyone else in the meantime.
01-02-2019 02:30 PM
All steps above have failed. I have a return number from Lenovo. I have an RMA number from Ebuyer.com who say they will assess within 3 days of receiving return before confirming replacement. A lot of hassle and delay for a problem of Lenovo's making. Very frustrating ..