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LaurisR
Paper Tape
Posts: 1
Registered: ‎01-28-2019
Location: LT
Views: 218
Message 1 of 3

V330-14IKB (81B0008WMH) finger print problem

Hello, does someone know where to get proper drivers for V330? Because my company bought me new laptop with newest win 10, I have instaled all drivers from lenovo (laptop was detected with LSB) but fingerprint sensor in Device Manager indicating: ''This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)''  before you ask I have read through most of the forum and tried a lot of sollutions and none helped...

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zyzz15620
Paper Tape
Posts: 6
Registered: ‎02-02-2019
Location: VN
Views: 184
Message 2 of 3

Re: V330-14IKB (81B0008WMH) finger print problem

have you get the latest update on window?

auliakhilmi
What's DOS?
Posts: 1
Registered: ‎03-10-2019
Location: ID
Views: 119
Message 3 of 3

Re: V330-14IKB (81B0008WMH) finger print problem

I have been faced this problem before. You need to ensure that windows 10 that installed is version 1809. Moreover, all of the driver in this site: Lenovo v330 Driver must be installed, especially for fingerprint reader and security. There is Intel Software Guard Extension SGX that should be very influental in fingerprint reader. Good luck!

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