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sernikSER
Punch Card
Posts: 15
Registered: ‎08-28-2017
Location: LT
Views: 1,494
Message 241 of 554

Re: V510-15IKB Laptop Freeze

Motherboard was changed,new BIOS installed,one of RAM was changed by 8Gb.

I dont now which one-soldered or other. Now I have 12Gb.

14 days no freezings,before service the freeze happened every 2-3 days.

So interesting,drivers updates I receive again every day,same before service...

chirva_a_s
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Posts: 60
Registered: ‎07-25-2017
Location: RU
Views: 1,990
Message 242 of 554

Re: V510-15IKB Laptop Freeze


@sernikSER wrote:

 

...

So interesting,drivers updates I receive again every day,same before service...


Perhaps, the operating system has been restored in service

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mdg333
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Posts: 46
Registered: ‎05-31-2017
Location: RU
Views: 1,979
Message 243 of 554

Re: V510-15IKB Laptop Freeze


@Flojek wrote:

Hi all, I made these updates and for 12 days it was fine but today the freeze happened again ;-(


Intel Graphics Control Panel:

- turn off all power managemet options related to Intel Graphics Power Management 

- turn off all video optimisations

 

Windows Power Management advanced options:

- disable HDD power management and auto power off

- set Intel Graphics power plan to balanced

- turn off PCI Express link power management

 

It works Smiley Happy

 

I have no one freeze from August with ~10 or more hours daily permanent notebook usage. 

 

A month ago I had absolutely the same problems with ASUS laptop, and I solved them exactly the same and I have a month of work without freezes.

sernikSER
Punch Card
Posts: 15
Registered: ‎08-28-2017
Location: LT
Views: 1,974
Message 244 of 554

Re: V510-15IKB Laptop Freeze

No,operating system they didnt touch,every thing the same.

The same Lenovo firmware updates automatically installed several times per day before service,

now not so often...

Flojek
Paper Tape
Posts: 4
Registered: ‎10-10-2017
Location: AT
Views: 1,927
Message 245 of 554

Re: V510-15IKB Laptop Freeze

Thanks for the hints, changed now also the windows power management options but I don't know which settings I have to change in the Intel graphics control ;-) Could someone give me a more detailed description? thanks a lot

flipwise
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Posts: 68
Registered: ‎07-23-2017
Location: HR
Views: 1,857
Message 246 of 554

Re: V510-15IKB Laptop Freeze

2WCN33WW BIOS is useless as well.

chirva_a_s
Punch Card
Posts: 60
Registered: ‎07-25-2017
Location: RU
Views: 1,794
Message 247 of 554

Re: V510-15IKB Laptop Freeze

Hello All!
The service channel Lenovo has confirmed malfunction of my laptop (motherboard replacement required), and seller has returned me money (I have refused repair).


chirva_a_s
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Posts: 60
Registered: ‎07-25-2017
Location: RU
Views: 1,784
Message 248 of 554

Re: V510-15IKB Laptop Freeze

Because it is hardware problem, I think that correct solution is:
1) Return laptop to the seller (refund) or 2) send laptop to Lenovo service channel (repair).

3) If 1) and 2) is impossible, then use the mdg333’s solution (Win 10)

Golden2018
What's DOS?
Posts: 1
Registered: ‎10-27-2017
Location: DZ
Views: 1,733
Message 249 of 554

Re: V510-15IKB Laptop Freeze

we r a company and recently we bought about 80 LENOVO V510 and all they have the same problem of freeze .. with the new BIOS version or the OLD ONE ... so what to do ???

chirva_a_s
Punch Card
Posts: 60
Registered: ‎07-25-2017
Location: RU
Views: 1,714
Message 250 of 554

Re: V510-15IKB Laptop Freeze

@Golden2018 wrote:

we r a company and recently we bought about 80 LENOVO V510 and all they have the same problem of freeze .. with the new BIOS version or the OLD ONE ... so what to do ???


I am very surprised!

Lenovo knows about problem, but doesn't stop sale faulty laptops Smiley Surprised...

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