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fatihmb
Punch Card
Posts: 38
Registered: ‎02-20-2018
Location: TR
Views: 1,891
Message 441 of 462

Ynt: V510-15IKB Laptop Freeze

Lenovo has just pulled this serie laptops back from the sale. Don't expect benefit. I just got a refund. Now the 310 and 510 series pulled back.
Zincarla
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Posts: 17
Registered: ‎02-25-2018
Location: MD
Views: 1,882
Message 442 of 462

Ynt: V510-15IKB Laptop Freeze

Fatih how did you get a refund? Where did you buy it? I baught it from hepsiburda and i guess refund will not be an option.

 

Also, did they pay the amount when you baught it or the amount of its current price? 

fatihmb
Punch Card
Posts: 38
Registered: ‎02-20-2018
Location: TR
Views: 1,875
Message 443 of 462

Ynt: V510-15IKB Laptop Freeze

I bought it from hepsiburada as well. I sent it to repair service for 3 times, and finally i requested replace or refund. They accepted and they sent a service report to me, and i sent it to hepsiburada, then they approved the refund because there's no new one. It's not current price, it's what i paid before.
Zincarla
Fanfold Paper
Posts: 17
Registered: ‎02-25-2018
Location: MD
Views: 1,869
Message 444 of 462

Ynt: V510-15IKB Laptop Freeze

Thank you for the explanation. I live abroad so it will be difficult to do what you have done. 

 

Your way seems the only way for other people. 

 

Patiently send it to lenovo service couple of times and ask for a refund. Thats the only legitimate solution so far. 

Larry76
What's DOS?
Posts: 3
Registered: ‎11-21-2018
Location: GR
Views: 1,856
Message 445 of 462

Re: V510-15IKB Laptop Freeze

I usually have 1-2 freezings a week.... But yesterday I had 4 freezings, today none. I don't know what triggers it.

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Larry76
What's DOS?
Posts: 3
Registered: ‎11-21-2018
Location: GR
Views: 1,551
Message 446 of 462

Re: V510-15IKB Laptop Freeze

Today my Lenovo Vantage update found a new BIOS version which i installed (version 2WCN38WW). Unfortunately the freezing problem remains.

Valentin13
What's DOS?
Posts: 1
Registered: ‎12-26-2018
Location: BG
Views: 1,158
Message 447 of 462

Re: V510-15IKB Laptop Freeze

hello, and I have the freezing of it as I updated the last bios. by lenovo system update.

I went to Ubuntu 18.04 and when I watch movies or a movie I freeze more often. I turned off the Bios Raddeon HD graph. And now for 2 hours it is not freezing. It may help someone

willhunting
Blue Screen Again
Posts: 18
Registered: ‎04-18-2017
Location: RU
Views: 587
Message 448 of 462

Re: V510-15IKB Laptop Freeze

I put the latest updates and freezing continue...

infl1ght
What's DOS?
Posts: 1
Registered: ‎01-24-2019
Location: RU
Views: 554
Message 449 of 462

Re: V510-15IKB Laptop Freeze

I have been struggling this problem long, long time and suferred a lot. And finally I have found the solution, my laptop is working for week without one freeze.

So what I did: I set minimum and maximum state of processor to 100% in additional power management settings (may be it is not good in terms of energy saving, but my but my health is more expensive).

Hope it will help you like it help me!

willhunting
Blue Screen Again
Posts: 18
Registered: ‎04-18-2017
Location: RU
Views: 529
Message 450 of 462

Re: V510-15IKB Laptop Freeze

Earlier, the laptop freezing once in two months, now 3 times a day, after the latest updates, and always when watching videos in the browser(firefox)

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