07-26-2017 07:44 AM - edited 07-27-2017 12:29 AM
I did update the BIOS to the version you mention first thing when I got the notebook a couple of weeks ago. Also updated to all latest drivers etc. Alas, freezing occurs like every 15 to 30 minutes while watching video with the power cable plugged in. Freezes are a little bit less frequent when no video is played but they still occur even when the machine is fully idle. As I reported above (the first message on the previous page), I haven't had a single freeze while on battery power.
HTH and thanks for your support - much appreciated!
07-26-2017 12:24 PM - last edited on 07-26-2017 02:13 PM by Majestic
I've updated bios to this latest version from 9 days ago (2WCN29WW, 7/17/2017)
Before that, I had 2wcn25ww and freezes were happening once a week approx. (I rarely use it for heavy graphics or even for heavy cpu usage, most of the time doing simple text processing, and internet surfing).
We'll see how it goes...
Mod's Edit: Image removed for owner's protection as it shows the serial number of the system. If you wish to re-post the image please edit out the serial number information.
07-27-2017 06:57 AM
Hi, same issue here.
I replaced the HDD with a 512GBSamsung SSD, upgraded RAM to 8GB, first with Samsung RAM, then with more expensive "Lenovo" RAM, which is EXACTLY the same Samsung model as I used before. No change. The computer still freezes.
I thought it was perhaps Chrome, but then it froze on FireFox. Then I thought it was the Grammarly add-in, but it kept on freezing up with the Add-in uninstalled.
I have been in contact with the local Lenovo distributor's product manager, and they want me to book it in. I cannot replicate the problem to show them what happens. They have to work on it the whole day. I cannot leave sensitive data on it and will have to remove everything first. I cannot afford to go on like this, and more worrying is that I do not see Lenovo support replying to this post anymore.
07-28-2017 01:20 AM