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11 Posts

04-12-2017

GB

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V510 Windows 7 Bluetooth connects and then immediately disconnects

2017-07-01, 14:20 PM

I pair my bluetooth speakers with my laptop but the speaker connects and then immediately disconnects so I can't use it. I have tried two sets of speakers, that both work on other computers.

 

I have uninstalled and reinstalled bluetooth from device manager. When I restart the laptop and bluetooth reinstalls, I get an error saying that bluetooth server failed to install.

 

Any ideas what's going on?

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3770 Posts

12-11-2015

US

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Re: V510 Windows 7 Bluetooth connects and then immediately disconnects

2017-07-01, 16:44 PM

When you uninstall the device driver for your bluetooth, are you checking the box to "Delete the driver software for this device"?    If you do not check that option the old, and possibly corrupt, driver may be used regardless of whether you download and run the driver the installer again.

 

Also run services.msc  and make sure that the Bluetooth Support Service can be started, and if needed, set it to load Automatically.  

 

Cheers,

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11 Posts

04-12-2017

GB

18 Signins

167 Page Views

  • Posts: 11
  • Registered: ‎04-12-2017
  • Location: GB
  • Views: 167
  • Message 3 of 4

Re: V510 Windows 7 Bluetooth connects and then immediately disconnects

2017-07-01, 20:42 PM
Yeah, I checked the "Delete the driver software for this device" box but no joy.

And the service appears to be running fine.
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11 Posts

04-12-2017

GB

18 Signins

167 Page Views

  • Posts: 11
  • Registered: ‎04-12-2017
  • Location: GB
  • Views: 167
  • Message 4 of 4

Re: V510 Windows 7 Bluetooth connects and then immediately disconnects

2017-07-19, 9:26 AM

Any ideas? Very annoying issue.

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