08-05-2015 07:59 PM - last edited on 08-12-2015 06:41 AM by Majestic
I have a V570 Lenovo laptop on which I just installed Windows 10. After the install, I found that my camera no longer works -- it's the Lenovo Easy Cam.
I tried driver updates. Apparently the drivers were downloaded but failed to install. I can't figure out HOW to get them to install. I tried the device manager. I also took a look with Lenovo Solutions. It says the camera is disabled, but it doesn't tell me how to re-enable it.
I'm at a loss. How can I get my camera to work with Windows 10?
Mod's Edit: System model added to Subject line to improve visibility / clarity
Solved! Go to Solution.
08-12-2015 03:05 AM
I also have a Lenovo V570 Laptop and just upgraded to Windows 10, now I have the same issue as you are having, my webcam will not work. It's also Lenovo EasyCamera. When I try updating the driver it says,
"Windows found driver software for your device but encountered an error while attempting to install it"
"Reinstall the drivers for this device. (Code 18)"
I have tried dowloading and saving the drivers from Lenovo and then installing them but get the same error. Hopefully someone out there can find a solution for our problem??
Thanks in advance.
08-12-2015 06:30 AM
I managed to get my camera working, try this and see if it works for you.
I enabled the camera through Device Manager by right clicking on Lenovo EasyCamera and select enable. It comes up with a yellow triangle once enabled. I then uninstalled Lenovo EasyCamera in Contol Panel - Uninstall Programs. Once done I rebooted my laptop and it is now working.
I'm not sure but I presume Windows detected the camera on the reboot and installed a windows 10 compatible driver.
08-12-2015 06:34 AM
In my case, that's not what fixed it, though I did manage to solve my own problem.
On my computer, the problem was that the new drivers were installing, but they were not replacing the old drivers. I found both the old series 1 driver and the series 6 driver in my uninstall program. I uninstalled the series 1 driver so that only the newest driver remained, and the camera immediately began working.
Now if only I could solve my iPod problems with the new iTunes! Yeesh.
08-22-2015 02:26 AM
I have a Lenovo Ideapad Y570 and I have also recently upgraded from Windows 7 Professional to Windows 10. In fact I had the same problem as other persons i.e., the easy camera of my laptop was disable and I couldn't manage to update the drivers correctly and make it function. I did as you described, with the difference that in my case I couldn’t enable the camera from Device Manager. What I did is that I have only uninstalled the program of the easy camera going to: Control Panel\Programs\Programs and Features and then I have restarted my laptop. As you said most probably, Windows 10 detected the camera and installed the appropriate program and now my camera is functioning.
Thanks a lot Swahili1.
10-01-2015 07:42 AM
I have V570 and all I had to do was navigate to Control Panel > Programs > Uninstall Lenovo EasyCamera...Once it finished uninstall Camera immediately began working.
02-19-2016 07:47 PM
Just spent the last two hours trying to solve this.....AND FINALLY FOUND THE ANSWER!!!!
Device Manager -> Right click Lenovo EasyCamera -> Update Driver Software -> "Browse my computer for driver software" -> "Let me pick from a list of device drivers on my computer" -> "USB Video Device" -> "NEXT"
Skype's community had the solution for a Microsoft webcam product:
You can open the "Camera" app through Windows 10 to verify...can't believe it took so long and was this simple!