Windows 7: Airplane mode not working

[zaxx]

Hi everyone. I recently installed Windows 7 64-bit on a new V310-15ISK which came with FreeDOS. I got all the drivers installed ok, everything seems to be working fine, except for a couple of quirks:

1. Airplane mode hotkey (F7) is not turning the wireless adapter on/off as it should. Instead I get a blank wireless status window which tells me to turn my wireless adapter on first (which it already is).

2. Somewhere in Lenovo Energy Management it says it can't give further info about the battery because it's not an original Lenovo battery  (which is a lie).

I had to try a few ACPI drivers for the hotkeys to work as there was none on the product support page. I settled on 4eem02ww.exe which is the most recent functional version I found on the web. Can anyone point me to a proper ACPI driver that lets Airplane mode enable/disable the wireless adapter (and displays all battery info)?

Cheers.

[Nik0211]

I have also same problem. Once you get solution please suggest me.

[zaxx]

Anyone from Lenovo who could comment about this? The only way I can disable the wifi adapter at the moment is through BIOS. Not practical, since this requires a reboot every time.

Cheers.

[Krakken]

Hello zaxx,

Thanks for using the forums.

Try running an LSC scan, it may help to see if you`ve got any hardware issues going on.

1.     Please click on the following link
2.     Under the section ‘Download’ select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit.
3.     When prompted, select save and browse to a drive and directory in which to save the downloaded files.
4.     Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe.
5.     Double-click the installation file icon to start the installation.
6.     Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system.
7.     Once installed you will have a ‘Lenovo Solution Centre’ icon on your desktop please click to open this.
8.     Once solution center is opened please select ‘Checkup’ then ‘Hardware Scan’ and ‘Full Scan’
9.     This will take up to 20 minutes and will provide you a results code for example WME800800-HJ9A7J

Can you please send us the full scan results in its HTML format? This can be done by following the below. Once the Lenovo solution centre scan has complete, you would see a results code generated. Alongside this, you should also be able to see the Test results in a web format file (html) you would need to save it. In some versions of the Lenovo Solution Centre you would have to click on option "View Log" then save the html file to the computer and.

Hope this help you and let us know how you get on

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[zaxx]

Hi Krakken. Thanks for the suggestion, but LSC is not getting installed on my machine. Here's the final message from the installer:

"This version of the Lenovo Solution Center program can only be installed on select Lenovo computers. This setup cannot continue."

I ran Lenovo Bootable Diagnostics (https://pcsupport.lenovo.com/tr/en/lenovodiagnosticsolutions/tools/bootablediags) which doesn't have the full hardware scan option, but I ran all the tests given there and they all pass ok.

There doesn't seem to be a hardware problem, everything appears to be working. What I need is an ACPI driver that's compatible with Windows 7.

BTW the situation with the wireless hotkey is also present with the camera enable/disable hotkey (F8): I only get a camera icon (no strikethrough) and the camera remains on the Device Manager list. Also, if I disable the wireless adapter in BIOS it disappears from Device Manager, but the Bluetooth adapter remains. Don't know if this would be considered normal, but I thought I'd mention it.

Cheers.

[zaxx · Accepted solution]

Ok, this took a little experimenting, but I finally figured out how to get all the hotkeys to work under Windows 7: What is needed is a standalone ACPI driver for Windows 7 (not available on support page) and Lenovo Utility. Both Airplane Mode and camera on/off work once these two are installed. Bluetooth and wireless can be individually turned on and off by clicking on the relevant icons that appear when the Airplane Mode hotkey is pressed (F7). The ACPI driver for Windows 10 given on the support page is not compatible with Windows 7. The latest ACPI driver for Windows 7 64-bit I could find is v11.19.0.845 which I had to dig out of some 3rd party driver installer software.

I should note I had to forfeit Lenovo Energy Manager because it incorporates its own faulty hotkey driver which takes precedence over the working Lenovo Utility hotkey driver. This is disappointing as I would have liked to make use of its battery conservation mode

Edit: I have attached the ACPI driver for Windows 7 in case anyone else needs it.

Cheers.

[zaxx]

More good news: On closer inspection I found that Lenovo Energy Manager starts its own utility app, Utility.exe, when starting Windows, which overrides utility.exe started by Lenovo Utility. Once the relevant entry is removed from the Windows startup section of the registry (\HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run), Lenovo Utility and Lenovo Energy Manager are able to coexist and function properly. Hurray!

Note: utility.exe and KbdHook.dll can be removed from C:\Program Files (x86)\Lenovo\Energy Manager\ as these will no longer be needed.

[Without_nic]

Thank You very much, it helped me out