03-29-2015 03:47 PM - edited 03-29-2015 03:49 PM
Awhile ago, my son messed up the Windows 7 OS on his V570 Lenovo. Since there was no recovery disk including in the new carton, I installed an old Vista OS so he could keep doing his homework. But now he bought a new PC and I'd like to get the original Windows 7 OS back onto this PC. I don't see this in the support area but how do I get the original install disk for Windows 7 and reinstall the OS?
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03-30-2015 11:46 AM
Welcome to Lenovo Community Forums!
You will need to contact Lenovo Technical Team on how to obtain the Recovery CDs, Fees may apply.
04-06-2015 03:19 AM
04-06-2015 08:29 AM
Under Device Manager rightclick on the wireless device and select properties
Send me the Hardware ID so we can check
By opening your Device Manager right click on one unknown device and choose properties,
>On the properties windows Click on the Details Tab, on the property drop down Choose hadware IDs
> then copy the value and post back here whats on the Value pane
04-14-2015 01:08 PM
This should work with your wifi.
04-14-2015 05:49 PM
Hi, I did those installs and now the Wireless Adaptor is not showing an error but it does say there is no wireless driver. I've attached the screens below showing the current Wimax 6150 that keeps loading (with error) and another screen saying there is no driver loaded. Also, there is an unknown device which I attached a screen print. Thanks very much for your continued help.
04-15-2015 07:58 AM
It seems that this is more complex.
Have you tried calling Lenovo Tech Team, They can remotely operate the computer and check the driver that will fit.
You can reach them at 8774536686 for US Customers.
Let me know your findings