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cool_shah
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Posts: 16
Registered: ‎10-02-2009
Location: pakistan
Views: 1,210
Message 1 of 10

a thin horizontal line in between lenovo n500 screen

hi guys i need an urgent reply from lenovo guys.  when i was watching movie a month ago a thin appeared in between lenovo n500 screen . i connected another monitor and that was fine . it means my lcd got problem. some one told me that an ic is damaged . lenovo guys please tell me that lenovo warranty covers this problem?

 

secondly what is the cost of repair?

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Message 2 of 10

Re: a thin horizontal line in between lenovo n500 screen

warranty should cover that issue. contact lenovo support line


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cool_shah
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Registered: ‎10-02-2009
Location: pakistan
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Message 3 of 10

Re: a thin horizontal line in between lenovo n500 screen

thank u . i hope so.

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Message 4 of 10

Re: a thin horizontal line in between lenovo n500 screen

still, can you re-install or update graphic card drivers?

maybe it's just driver issue.

 

also, if you can, try to swap ram sticks. sometimes ram sticks cause that issue.


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cool_shah
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Posts: 16
Registered: ‎10-02-2009
Location: pakistan
Views: 1,173
Message 5 of 10

Re: a thin horizontal line in between lenovo n500 screen

i formated whole hard disk installed new windows plus latest video drivers in order to remove this defect but it still persists.
i m a little bit reluctant to mendle with rams.
cool_shah
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Posts: 16
Registered: ‎10-02-2009
Location: pakistan
Views: 1,171
Message 6 of 10

Re: a thin horizontal line in between lenovo n500 screen

and if it was ram problem then how another monitor was ok ? check ur PM
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Message 7 of 10

Re: a thin horizontal line in between lenovo n500 screen

i've checked my pm.

my bad, sorry. ( about ram issue )


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cool_shah
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Posts: 16
Registered: ‎10-02-2009
Location: pakistan
Views: 1,152
Message 8 of 10

Re: a thin horizontal line in between lenovo n500 screen

no problem man.
i really appreciate ur help.
i was looking for some tech guy from lenovo admins who can tell me exact problem . 2 admins dont bothered to reply my pm today. huh.  lets hope for the best .
take care

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Message 9 of 10

Re: a thin horizontal line in between lenovo n500 screen

it's sunday.

wait a little bit more.


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Message 10 of 10

Re: a thin horizontal line in between lenovo n500 screen

cool_shah,

 

It's difficult to diagnose just by what you posted here.  If the display is fine on an external display hooked to your system, then it seems the GPU is fine and the drivers are OK, so I would agree it is most likely an issue with the LCD.

 

Are you seeing these lines appear within other programs or at other times?  If it's a hardware fault in the LCD or the wiring cable, then I would expect them to occur more than just when watching a movie.

 

What happens if you move the LCD a few degrees?  Do the lines come and go?  If so, this could suggest a bad internal cable.

 

Try giving support a call - they can diagnose, and schedule a depot repair for you as needed.

 

Best regards,

 

Mark

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