03-27-2014 07:31 AM - last edited on 03-27-2014 03:01 PM by NateS
hi guys my finger point reader dosnt work i tried to download the driver but it's still does't work and there to unknown device in my computer >> 1 - pci simple communication controller
2- usb2.00 -crw
i think this problem is genral for lenovo v470
i have friend had the same problem
btw i had windows 8
Moderator comment: Please refrain from bumping your threads more frequently than 3 days. Doing so unfairly pushes other members' threads downwards. Bumping post removed.
05-17-2018 11:25 AM
The fingerpoint on my T470, which previously worked fine, now does not work. Device Manager says it is bad. I tried looking for a new driver, as well as enabling/disabling, and deleting and re-searching. The "roll back" button is disabled. I tried to find "Lenovo Fingerprint Manager Pro" in programs and it is not there. I'm trying to figure out if this is hardware or software. I did a Windows update not too long ago -and wonder if these are temporally related. Thoughts? Thanks.
06-12-2018 09:32 PM
Just a follow-up for all. I had a Lenovo technician examine the machine. There is NO hardware problem (i.e., replacement of the fingerprint reader does not fix the problem). So...the theory is a bad driver. All drivers were updated - no fix. I uninstalled Windows/Adobe updates from "after the failure" - no change. I looked to see if I had a restore point from before the failure - and unfortunately did not. So... I think I need Microsoft/Lenovo to work this out. Any other ideas out there? Thanks.