01-22-2012 06:33 PM
I just bought a V570 and it's GREAT, but whenever I install this Windows update, my touchoad scroll bar (The thing you slide up and down ont he touchpad to scroll a webpage) stops working. The driver is up to date and "This device is working properly" but it won't work. The only way I can get it to work is to run system restore (which I believe undoes the windows updates), but within a week the update comes back and when I restart my computer the scrollbar stops working. Is there a compatibility issue with the Windows updates or something? Please help, this is a GREAT computer but this problem is annoying.
01-23-2012 08:05 AM
05-03-2012 05:06 AM
I have basically the same problem. At some point I installed an update that disables my ability to touch scroll. To get it going again I have to right-click on the desktop, select "Personalize" and then click on "Change Mouse Pointers" which loads the Synaptics control panel. For some reason, just opening the synaptics control panel refreshes the device or something and lets me touch-scroll again. I have to do this after every restart. It's annoying, but it works.
Let me know if it works for you or not. This is something Lenovo REALLY needs to address!