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la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 566
Message 1 of 11

v570 videos freezing

I just bought my lenovo v570 last month when i watch on justin.tv the video freezes here is a video of the issue i'm having http://www.youtube.com/watch?v=T99tiXMqsDM

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 533
Message 2 of 11

Re: v570 videos freezing

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

Please try updating the Bios and Nvdia drivers to resolve the issue

 

 

Bios Update

 

NVIDIA Display Driver 32 Bit

 

NVIDIA Display Driver 64 Bit

 

 Do give this a try and let us know  

 

Hope This Helps

Cheers!!!

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la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 499
Message 3 of 11

Re: v570 videos freezing

When i click on NVIDIA 64 bit to update the driver it can't find a compatible driver i have intel installed

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 496
Message 4 of 11

Re: v570 videos freezing

i've already tried the other steps still having video freeze problem

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 492
Message 5 of 11

Re: v570 videos freezing

i only have this problem on my laptop its fine with my desktop

Community Moderator
Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: TH
Views: 480
Message 6 of 11

Re: v570 videos freezing

Hi La,

 

please right click Flash Video, select Settings... -> un-tick Enable hardware acceleration,

update FireFox,

update Adobe Flash Player...

https://www.adobe.com/software/flash/about/

 

test-use another Browser, e.g. Chrome or IE

 

Zehn

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 470
Message 7 of 11

Re: v570 videos freezing

hi hardware alceleration is already unchecked i have this problem in any browser firefox is updated and my flash is up to date the videos still freeze

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 445
Message 8 of 11

Re: v570 videos freezing

Can this be fixed?

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 444
Message 9 of 11

Re: v570 videos freezing

i've been having this problem ever since it was bought

la321
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Posts: 38
Registered: ‎09-10-2012
Location: Georgia
Views: 403
Message 10 of 11

Re: v570 videos freezing

i need to know why my laptop is doing this can it be fixed or i will be taking it back and will never purchase another lenovo product

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