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07-13-2020

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adresse MAC

2020-07-13, 22:47 PM

Hello

I bought a laptop LENOVO YOGA 720 -131KB 13T FHD/15-7200U/8 on 4 october 2017 at FNAC  VELIZY in Paris (FRANCE).

I was agressed last october 2019 et  this laptop has been stolen

Please can you help me to have the serial number and the adress MAc of this laptap or follow me it for investigation.

I am available for any comment

Best regards

SIBITANG MINGO Aladjou

 

Admin note: private information edited.

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9046 Posts

09-04-2014

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Re:adresse MAC

2020-07-14, 6:02 AM

Hello and welcome to the Community,

 

Sorry to read of you loss. Unfortunately unless you had installed a tracking software utility for such an eventuality there is no easy way to trace the laptop, of course you need to inform the local police of the theft. The serial number of the system will be noted on the invoice and the box if you still have it which may also have the MAC address on it, if you added the system to your Lenovo account the serial number should also be visible there as well.

 

 

Andy

 

English Community Administrator
Lenovo eServices

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