05-07-2019 02:43 AM
I would be great if Lenovo would descended their position of royalty and perceive these issues and mastermind something for us, likewise it wouldn't damage to realize what is the issue that in specific cases we could even swap they console if that is the issue, for speeding the procedure and not sitting tight 3 to about a month for a fix of a gadget (mangazuki) that is a month a two days old (for my situation) however they have to make sense of this, is it the console? I even perused someplace that it could be the fundamental board, possibly its craftsmanship or perhaps the last unit in the mechanical production system getting thumped over and hitting the floor so every 50 you get one that hits the floor and gets that issue.
09-12-2019 10:07 AM
Adding to the fun that was the keyboard issue, Lenovo is now refusing to honor the warranty renewals for N22s.
Here is compatibility info from CDW regarding Accidental damage protection:
Lenovo 100e (1st Gen) 81CY, Lenovo 100e (2nd Gen) 81M8, Lenovo 100e Chromebook (1st Gen) 81ER, Lenovo 100e Chromebook (2nd Gen) 81MA, Lenovo 100e Chromebook (2nd Gen) MTK 81QB, Lenovo 14e Chromebook 81MH, Lenovo 14w 81MQ, Lenovo 300e (1st Gen) 81FY, Lenovo 300e (2nd Gen) 81M9, Lenovo 300e Chromebook (1st Gen) 81H0, Lenovo 300e Chromebook (2nd Gen) 81MB, Lenovo 300e Chromebook (2nd Gen) MTK 81QC, Lenovo 500e Chromebook (2nd Gen) 81MC, Lenovo 500e Chromebook 81ES, Lenovo N21 Chromebook 80MG, Lenovo N23 Yoga Chromebook ZA26
Note the jump from N21 to N23 totally skipping the N22 and leaving our fleet of N22s without warranty support, only finding out now at the start of year.
Still working with CDW and Lenovo rep hoping for a resolution!
Has anybody renewed Lenovo ADP warranties for the N22 this year?