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tiggla01
Paper Tape
Posts: 2
Registered: ‎02-10-2019
Location: US
Views: 161
Message 1 of 2

Lenovo Chromebook S330 -System frozen -not responding to keyboard or mouse

My S330 Chromebook which has multiple tabs open is frozen.  I am unable to turn it off or restart it as the system doesn't respond to the power on-off switch/key.    Not sure how to proceed from here.  Any suggestions on how I can regain the ability to use the system?

tiggla01
Paper Tape
Posts: 2
Registered: ‎02-10-2019
Location: US
Views: 104
Message 2 of 2

Re: Lenovo Chromebook S330 -System frozen -not responding to keyboard or mouse

Reporting back about the problem above. After the computer discharged and I recharged it. I turned the computer on and I was able to restart. However there needs to be a more effective way to handle this, than having to wait overnight for the Chromebook to discharge completely.

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