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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hello, so I have a lenovo n23 yoga chromebook. The chromebook won't turn on and it doesn't show any lights or any other signs of life. I have confirmed that the charger works. I have tried replacing the battery, the main motherboard, and the little daughter board where the power button is on. One thing to note is that I replaced those, part by part as in, I would put the new part in and if it wouldn't work I would put the old one back in. So it could be that it's a combination of several different parts thats causing the issue. I've tried holding the power button in for 30 seconds without the battery plugged in. I've also tried connecting to an external monitor. Nothing works. Any tips tricks or advice please!

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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hi Ablayz,

 

Welcome to the Community Forums!

 

We would like to recommend using these steps below to try to start up the machine.

 

Press and hold ESC+Refresh and hit the power button twice.

 

Let us know if this helps.

 

Regards,


Jack_Lenovo1

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

I'm having the same problem as the original poster, but pressing esc + refresh and the power button is not working. What else can I try?

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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hi yrt,

 

Thanks for reaching out.


If the steps provided did not work  it is possible that the machine may have hardware related issues.

 

We would recommend contacting Lenovo Helpdesk by using this link if this is the case.

 

We hope this helps.

Regards,
Jack_Lenovo1

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now! (More Info Here)
Find original parts and upgrades on the Parts Lookup site. (More Info Here)
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Yes, I realize there is a hardware issue somewhere. I was wondering if someone had input to help pinpoint which piece of hardware the issue is coming from.

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Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hi Ablayz,

 

Since this is a hardware issue I would still recommend having the machine checked by an actual technician to avoid further issues.

 

Hope this helps.
Jack_Lenovo1

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now! (More Info Here)
Find original parts and upgrades on the Parts Lookup site. (More Info Here)
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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