cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Ablayz
Paper Tape
Posts: 1
Registered: ‎10-17-2019
Location: US
Views: 253
Message 1 of 4

Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hello, so I have a lenovo n23 yoga chromebook. The chromebook won't turn on and it doesn't show any lights or any other signs of life. I have confirmed that the charger works. I have tried replacing the battery, the main motherboard, and the little daughter board where the power button is on. One thing to note is that I replaced those, part by part as in, I would put the new part in and if it wouldn't work I would put the old one back in. So it could be that it's a combination of several different parts thats causing the issue. I've tried holding the power button in for 30 seconds without the battery plugged in. I've also tried connecting to an external monitor. Nothing works. Any tips tricks or advice please!

Support Specialist
Posts: 441
Registered: ‎04-23-2019
Location: US
Views: 142
Message 2 of 4

Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hi Ablayz,

 

Welcome to the Community Forums!

 

We would like to recommend using these steps below to try to start up the machine.

 

Press and hold ESC+Refresh and hit the power button twice.

 

Let us know if this helps.

 

Regards,


Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

yrt
What's DOS?
Posts: 1
Registered: ‎11-13-2019
Location: US
Views: 119
Message 3 of 4

Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

I'm having the same problem as the original poster, but pressing esc + refresh and the power button is not working. What else can I try?

Highlighted
Support Specialist
Posts: 441
Registered: ‎04-23-2019
Location: US
Views: 89
Message 4 of 4

Re: Lenovo N23 Yoga Chromebook. No power, No lights. I need some help

Hi yrt,

 

Thanks for reaching out.


If the steps provided did not work  it is possible that the machine may have hardware related issues.

 

We would recommend contacting Lenovo Helpdesk by using this link if this is the case.

 

We hope this helps.

Regards,
Jack_Lenovo1



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors