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JackPorter18
What's DOS?
Posts: 2
Registered: ‎09-02-2016
Location: GB
Views: 3,156
Message 1 of 4

N22 Random black screening?

Every now and then I get a black screen on my N22 chromebook. The screen is still backlite but is just showing black. To fix this i have to turn it off then on and everything is working fine. 

 

I powerwashed it yesterday to see if that fixed the problem however the problem is still occuring.

 

Any ideas? I don't really want to have to send it back as I have school in a couple of days and it would be a pain.

TCJH
Paper Tape
Posts: 4
Registered: ‎10-03-2016
Location: US
Views: 2,839
Message 2 of 4

Re: N22 Random black screening?

This happens on all 25 of my new N22's as well.  (Along with the keyboard failure, this is a great product!)  

JackPorter18
What's DOS?
Posts: 2
Registered: ‎09-02-2016
Location: GB
Views: 2,834
Message 3 of 4

Re: N22 Random black screening?

I had keyboard problems as well! 5,6 and - keys not working however got it repaired on the warrenty and is all working now. Luckily the black screening rarely occurs anymore

CantonSouthHS
Paper Tape
Posts: 4
Registered: ‎11-21-2016
Location: US
Views: 2,595
Message 4 of 4

Re: N22 Random black screening?

Have you been hitting the "Refresh" and then the "Power" button at the same time?  This restarts it.

 

I have found that youtube will cause the screen to go black.  I think that it is actually crashing.

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