10-21-2019 01:52 AM
Hi. My Chromebook wont play videos on anything except YouTube. I do a powerwash and they play for a little while, then the same peoblem arrises again, no videos only sound
11-12-2019 05:55 AM
11-13-2019 02:40 PM
Hi. Ive reset my Chromebook more than once, the problem persists. Its such a pity because Ive always been a loyal Lenovo customer, but this whole experience has been very disheartening. Its clearly a manufacturers problem with the hardware
11-14-2019 11:16 AM
Thanks for that information.
Since you continue to have these issues after resetting the machine we recommend reaching out to Lenovo Helpdesk for additional support on this machine.
You can use this link for more information on how to contact Lenovo Helpdesk for your country of residence.
Hope this helps.