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01-18-2021

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Bluetooth Disappeared

2021-01-18, 17:25 PM

For the past 5 years I was able to link my phone to my computer via Bluetooth to share files/photos and my headset for online meetings. NOW it seems my Bluetooth capabilities have disappeared after the newest windows update. Looks like the driver was removed. 

 

I have tried re-installing the driver for the Lenovo website AND re-running the windows updater. No luck, still no Bluetooth. 

 

My 4 year warranty has expired and I don't want to spend $200 for Geek Squad to tell me to buy a new computer nor do I want to spend $50 a month for Windows Support on an issue that happened after THEIR update.

 

Has anyone else had this problem and/or know of a solution? I have the 700-25ISH Desktop (ideacentre) - Type 90ED 

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1528 Posts

04-23-2019

United States of America

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Re:Bluetooth Disappeared

2021-01-18, 19:16 PM

Hello @Big Wheels,

 

Welcome to the Community Forums.

 

I would suggest opening the device manager and uninstalling the drivers from the network or bluetooth section.

 

After that you can try installing the fresh drivers you've downloaded from the support site.

Hope this helps.
Regards,
Jack_Lenovo1



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3 Posts

01-18-2021

United States of America

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Re:Bluetooth Disappeared

2021-01-18, 19:26 PM

Thank you Jack for the reply.

 

I have tried that. The drive wasn't in the device manager. Also, the drive I downloaded isn't showing up either. 

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1528 Posts

04-23-2019

United States of America

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  • Posts: 1528
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  • Message 4 of 5

Re:Bluetooth Disappeared

2021-01-18, 19:54 PM

Hello @Big Wheels,

 

You could try showing hidden devices in the device manager to see if that will show the drivers.

 

Device manager->View tab->Show hidden devices.

 

Kindly keep me posted on how this goes,

Jack_Lenovo1



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3 Posts

01-18-2021

United States of America

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15 Page Views

  • Posts: 3
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  • Location: United States of America
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  • Message 5 of 5

Re:Bluetooth Disappeared

2021-01-18, 22:32 PM

I still don't see the Bluetooth icon. I'm completely stumped. I have attached an image below.

 

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