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195 Posts

04-15-2008

USA

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  • Posts: 195
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  • Message 1 of 10

Chinese Settings

2008-04-16, 13:35 PM
>Hi, I’ve had my Lenovo 3000 K-100 system for about a week and keep noticing ALL sorts of sTrAnGe things going on, the latest being,that after installing MSOfficeXp (Office 2000) and opening Word, the language was English but the formats and page settings were Chinese. I’ve have been using MSOffice for years and have installed and re-installed Office “hundreds” of times and this is the first time that Asian Typography, Japanese Find (and all sorts of other strange headings appear when I click on Word-->Options). I know that I did NOT select Chinese or Asian….. so I have to assume that these are DEFAULT Lenovo settings and would appreciate help. I don’t know if this is the only instance of Chinese being a default setting but I would like to set / reset my Lenovo 3000 K-100 system to US English! Thanks guys, Bob
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3290 Posts

02-17-2008

Australia

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  • Message 2 of 10

Re: Chinese Settings

2008-04-16, 14:48 PM
go into your language and region setting in your control panel, and see whether you have the asian language pack installed, and whether the correct current region is installed.... you should select USA, Britain as your regional setting....
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195 Posts

04-15-2008

USA

971 Signins

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  • Posts: 195
  • Registered: ‎04-15-2008
  • Location: USA
  • Views: 5852
  • Message 3 of 10

Chinese Settings

2008-04-16, 15:19 PM
Thanks for getting back to me, I tried that but they were already set on US English.
It appears that somewhere there is an Asian setting that over-rides this.
When I posted my original note, my Internet connection went down and I lost the text (in my post) so I created the message in Word, copied it to the message screen and clicked Post and got an error message that URL codes are immebedding in the text.  I then copied the text into an email note and found several imbedded characters so WYSIWYG does not apply to the way that Word in installed since What I See is Not Neccessarily What I Get.
Lenovo has a default somewhere and when I installed Word, some of the options in Tools were Asian (Chinese / Japanesse /  ...)  orieninted. I would expect that when Lenovo sells a product for the US market they would have it set up for US English or at least make this an option that the user can select.
This really is s ROYAL pain in the &^%$.
Thanks and hopefully someone can figure out a way around what appears to be a glitch.
Bob
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195 Posts

04-15-2008

USA

971 Signins

5852 Page Views

  • Posts: 195
  • Registered: ‎04-15-2008
  • Location: USA
  • Views: 5852
  • Message 4 of 10

Asian Settings

2008-04-22, 19:56 PM
Can someone from Lenovo offer any suggestions PLEASE since the computer is being sold to the US market .
Thank you,
Bob
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195 Posts

04-15-2008

USA

971 Signins

5852 Page Views

  • Posts: 195
  • Registered: ‎04-15-2008
  • Location: USA
  • Views: 5852
  • Message 5 of 10

Chinese Settings

2008-04-25, 2:26 AM
Hi, I seem to be the only one responding to my thread / the question that I asked so if anyone else runs into this problem, here is what you need to do:

Start=>Programs=>Microsoft Office=>Microsoft Office Tools / Language Settings Tool and REMOVE the Asian Languages offerings

Good luck and I hope that you have better luck in obtaining response(s) than I have.
Bob
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3290 Posts

02-17-2008

Australia

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  • Message 6 of 10

Re: Chinese Settings

2008-04-25, 15:29 PM
its good that you finally solved your problem, i have the same problem as you regarding the office application, but luckily i can read Chinese, so i just lived with it....
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195 Posts

04-15-2008

USA

971 Signins

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  • Posts: 195
  • Registered: ‎04-15-2008
  • Location: USA
  • Views: 5852
  • Message 7 of 10

Lenovo Support or LACK of Support

2008-04-25, 16:45 PM
Glad I was able help since it appears that Lenovo Support and I use support for lack of another word, is NOT very interested in Home User community since I called them several times and the best that they could come up with (and this is 2nd level support) is reinstall the factory settings and let's see if it happens again.
My follow up question was, and if it does happen again and there suggestion / advice was to contact Microsoft or call Lenovo paid for service becuase (words to the effect) we are only responsible / support the HW and SW that comes out of the box.
Good luck, I'm sure we'll cross paths again with some other help / support issues that Lenovo won't touch.
And if Lenovo Support is possibly monitoring this thread, I sugggest that you call Dell Support to see how it's done (or kiss the Home Market goodbye).
Bob
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3290 Posts

02-17-2008

Australia

1962 Signins

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  • Posts: 3290
  • Registered: ‎02-17-2008
  • Location: Australia
  • Views: 50408
  • Message 8 of 10

Re: Lenovo Support or LACK of Support

2008-04-26, 3:10 AM
Many people are just helping out casually, they only can help you if they have the experienced the same problem or have knowledge about it.... they do not want to offer incorrect assistance to make them seem like an amateur.... i on the other had, try to help where ever i can, even if it makes me look stupid... i might not be an expert, but man i know how frustrated it can be when it comes to dealing with an OS that just do not seem to work for some reason.... but still if you need to discuss something, just PM me... because sometimes i post on too many threads and lose counts of replies in the older posts...
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195 Posts

04-15-2008

USA

971 Signins

5852 Page Views

  • Posts: 195
  • Registered: ‎04-15-2008
  • Location: USA
  • Views: 5852
  • Message 9 of 10

Helping each other

2008-04-26, 16:32 PM

Thanks for the offer but I think it would be best that we all post problems / questions so that if the same situation arises, that person would have a point of reference to start from but if I find something complicated, I won’t destitute to contact you directly and as far as screwing up, we’ll that’s how I (we all) learn so don’t worry about providing “bad” / inaccurate information, sometimes it may lead you down the right track.

Bob

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3290 Posts

02-17-2008

Australia

1962 Signins

50408 Page Views

  • Posts: 3290
  • Registered: ‎02-17-2008
  • Location: Australia
  • Views: 50408
  • Message 10 of 10

Re: Helping each other

2008-04-26, 23:36 PM
by all means you should post in the general thread, but what i am saying is can i add as a friend in this board, so i can get notified when you post a solution or question regarding a specific issue....
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