09-23-2019 05:57 PM
After I purchased this Lenovo, I created the restore (USB) media. I however have misplaced the drive and so I am in need of creating a new USB recovery media. I typed the following into my browser (https://pcsupport.lenovo.com/us/en/lenovorecovery) and entered the serial number of my Lenovo desktop to get the following message:
Cannot find Recovery Media for this machine. Please enter the serial number for a different machine or Contact Us for further assistance.
My understanding that I cannot create it now because my desktop has reached EOL or is no longer under warranty. How can I create the media so that if I run into a need, I can reset my desktop to factory default?
H50-55 Desktop (Lenovo) - Type 90BG
09-24-2019 02:22 PM
Welcome to the Community Forums.
Here are articles that you can try:
As long as you have the hidden partion and original drive intact then you can use One Key Recovery option to perform factory restore as shown here page 18.
Last option is purchasing a full recovery media from the Lenovo.
I hope this helps answer your query.