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2 Posts

06-10-2013

United Kingdom

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  • Registered: ‎06-10-2013
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  • Message 1 of 2

H520s repeatedly crashing as soon as it boots up

2013-06-10, 14:23 PM

Some help please on following:

The hard drive crashed and had to format the whole HDD and install windows 7 HP again. This is now installed but the infamous blue screen of death appears each time the computer is booted in normal mode.

I can boot up in safe mode with no issues, the problem is only occurring when booting up in normal mode and crashes at the login screen or as soon as you login so within afew minutes of booting up it will crash.

Some help would be greatly appreciated.

Thanks

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4469 Posts

04-22-2013

Philippines

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  • Message 2 of 2

Re: H520s repeatedly crashing as soon as it boots up

2013-06-11, 19:21 PM

hi ATN

 

Welcome to Lenovo Community Forums!

 

You are in the right track!

One of the drivers,application or startup item is causing this

 

You can try checking the Display adapter first "most common issue"

        In Safemode

                 Go to Device manager(Press windows button + R) then type " devmgmt.msc"

          >You will have a window, look for Display adapter, Uninstall the Device then restart your computer in normal mode.

                 If that fixes it try download another Driver for the Display and that should do it.

               

 "If that did not work"

You can follow this Guide on how to troubleshoot using Clean boot.

http://support.microsoft.com/kb/929135

 

If still did not work

try disabling automatic restart so you can get the error Code on the Bluescreen and post it back here.

 

Hope this helps

Cheers!

 



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