12-10-2016 11:56 AM - last edited on 12-11-2016 07:34 AM by Majestic
I have a Lenovo 300s Series desktop which I purchased in July, running Windows 10.
For the last week or so I was unable to get the pc to fully switch off - having to depress the power button for a few seconds to do so & then getting the error message - Error 0135: cpu fan failure on switch on, and then being given the option to continue or go into BIOS. This also occurred using the restart option.
I've been scared to switch off the pc for days as when I'd previously done this a few days ago it was 'dead' & only came back to life when removing the power lead & putting back in.
Unfortunately after switching off last night it will now not boot up. It initially comes up with the Lenovo start up screen, but then crashes or hangs and goes to blue screen. The power remains on, however. I can only get it to semi-boot like this again if I remove the power cable. It will just be constant blue screen if I switch the power switch off & on again etc.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity and moved thread to the desktop forum.
Solved! Go to Solution.
12-11-2016 07:58 AM
Welcome to the Lenovo Community Stephen !
You can access the inside components of your desktop without worry of voiding your warranty. The Quick Start Guide for your model explains how to access the interior and the various hardware items inside. For your reference, here is a link to that guide.....
12-11-2016 10:49 AM
No, you should still be fine. Only times warranties become invalid is if you broke the components yourself. In this case, unplugging and re-plugging in a cable won't damage anything.
12-11-2016 01:40 PM
Thanks to everyone for your help and suggestions.
I was brave enough to unplug & plug back in the fan without breaking anything or electrocuting myself!
Sadly (the pc) is still cutting out after initially booting. I wish I'd attempted this solution before my PC died on me.
I have now raised a service request as I'm not sure there's anything else I can do?
Thanks again, Stephen