01-27-2016 04:06 PM
I have a new H50-50 desktop with Intel core i-3 processor and Intel HD 4400 integrated graphics that I snagged on a Black Friday sale. This came with Win10 installed. It sometimes seems to crash. A message comes on the screen very briefly and says the graphics card stopped but is now working. This last happened on Amazon when the screen suddenly went black and it seems to happen more often now.
I ran Lenovo Solutions Hardware Scan each time it has happened and it never finds any problems. Is this likely a driver issue?
01-27-2016 04:09 PM
Good day and welcome to the community.
Have a look at this solved thread:
Does it help?
01-27-2016 06:29 PM
No. I got an error message stating that the driver was not compatible and that the manufacturer used a customized driver, not a generic one. It told me to contact the manufacturer for the correct driver. Tomorrow I'll do that and see what they recommend.
01-30-2016 06:32 PM
The solved thread Sarbin linked you to had a driver from the manufacturer.
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