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01-05-2020

United States of America

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Lenovo IdeaCentre 720-18ikl RAM upgrade issues

2020-01-05, 17:40 PM

I have upgraded my RAM from 1x8 to 1x16 before and it has worked fine.  I am wondering if the motherboard is unable to handle 2x16 (instead of 1x32) as I just tried upgrading my RAM, though I am getting an error ...- which is the error code for RAM incompatibility.  Both ram sticks are the same.

 

RAM: Patriot Viper Elite 16GB (1 x 16GB) DDR4 2400MHz DRAM (Desktop Memory) CL16 1.2V Grey DIMM (288-pin) Extreme Performance Memory PVE416G240C6GY (Intel XMP, AMD Ryzen)

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275 Posts

02-06-2017

United States of America

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Re: Lenovo IdeaCentre 720-18ikl RAM upgrade issues

2020-01-05, 23:08 PM

Helloo AlexIsCool and welcome to the Lenovo forum,

 

Did you try the new sticks alone to determine if is not defective?

 

There is also the possibility the RAM slot could be the issue.

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415 Posts

11-04-2019

Philippines

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Re: Lenovo IdeaCentre 720-18ikl RAM upgrade issues

2020-01-06, 18:42 PM

Hi  

Welcome to Community Forums!

 

In addition to EyeDeeNo's suggestion which is a RAM Dance to isolate if the problem is with any of the ports or its just the Memory Stick which is not really compatible to your device. According to the specification of your computer as shown o the photo below, the Max RAM tested by Lenovo on this model is 32Gb so there should be no problem if you'll be using either 2X16GB or 1X16GB though ofcourse with compatible RAM Sticks.

 

 

Here are the list of compatible RAM sticks for your device recommended by Lenovo click here (Filter MEMORY under Commodity Type). For More options click here for the RAM Sticks from a third party reseller.

 

Hope this help answer your query.

 

Regards

 


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3 Posts

01-05-2020

United States of America

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Re:Lenovo IdeaCentre 720-18ikl RAM upgrade issues

2020-09-01, 15:56 PM

Sorry this is really late, but I thought I would checkup on this post.  Both of the RAN sticks worked fine by themselves, and they’re the exact same everything. There shouldn’t be any incompatibilities but there was.

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