cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
glq190
Ctrl-Alt-Del
Posts: 26
Registered: ‎07-17-2014
Location: Raleigh, NC
Views: 187
Message 1 of 3

Lenovo ThinkVantage System Update Not Installed msg.

A brand new Q190 supplied with Windows 8.1 constantly pops up a message saying "ThinkVantage System Update Not Installed".  There is no such software listed under support for this model.  There is no explanation of this software anywhere on Lenovo's website, but the message is generated by Lenovo's installed system maintenanace software supplied on the system.

A box labeled "fix it" is displayed, and shows only a message to visit Lenovo's website, which is useless.

If there is no such software there should at least be a way to turn off these messages interfering with use of the computer.  No such option can be found.

 

.

sandymg
What's DOS?
Posts: 1
Registered: ‎08-10-2014
Location: United States
Views: 159
Message 2 of 3

Re: Lenovo ThinkVantage System Update Not Installed msg.

This is only a workaround but if you click on Options (top right) and then uncheck the Alerts for Software this particular alert will disappear.

glq190
Ctrl-Alt-Del
Posts: 26
Registered: ‎07-17-2014
Location: Raleigh, NC
Views: 154
Message 3 of 3

Re: Lenovo ThinkVantage System Update Not Installed msg.

Noticed those options. Customer Service advises the Solution Center is
software from Lenovo's business line not configured for the different
software installed on consumer products such as Q190 Home Theater PC,
but still supplied for hardware diagnostics. It probably needs just a
different config file listing what software to check. Or at least
supplied with the software alerts defaulted to off. New equipment must
be checked for any possible defects on delivery, and such messages
interfere with the required procedures.

Check out current deals!


Shop current deals

Top Kudoed Authors