02-04-2013 09:00 AM
I have been searching and reviewing computers to buy. Came across the K430 but after reading horror stories about Video Card Replacement, Power Supplies and Turbo Switch not working, I decided to call support and seek advise or a simple opinion.
The Support Specialist shockingly informed me that she did not know anything about Card Upgrade and recommended that I speak with Sales. Called sales, waited for 30 minutes and was also informed that they know nothing about Video Cards.
This is what kills a company, the fact that it's own employees are distancing themselves from their products is a disgrace.
Wake up Lenovo, Wake up!!