01-11-2010 10:21 AM
I just received my Q700 in the mail, and I am excited to start using it; however, when I connected my Philips HDMI-compatible TV to the Q700 and set it up, I can get an image on the TV... but the image is verry blurred with what can best be described as "digital fuzz" over top what I am supposed to see. It almost seems like the display is scrambled somewhat.
I was just on the phone with Customer Support for a VERY long time... to no avail, so I really hope that someone can help me here. All I got out of Customer support was that apparently "Philips" brand TVs aren't supported by the Q700 - which seems sort of astonishing (if true), as that wipes out an entire brand of compatability.
If anyone from Lenovo - or anyone else with some insight - could please help me out, it would be greatly appreciated. I need to know if this system is going to suit my needs, as it seems that it has the ability to.
Thanks in advance,
01-11-2010 10:26 AM
It sounds possibly like your Q700 is outputting a higher resolution then your TV can handle. Have you tried hooking your Q700 up to a regular computer monitor via the VGA cable and then setting the output of the Q700 to a lower resolution?
01-11-2010 10:32 AM - edited 01-11-2010 10:48 AM
Thanks for your fast response. I currently have two "monitors" connected... my computer monitor (via VGA, which works perfect) and my HD TV (via HDMI, which is the one experiencing the problems). I have tried nearly every screen resolution option for the HD TV, and none are working (all give me the same "digital static" problem).
Also, I just noticed that the brand of batteries that came with the Q700 remote control are PHILIPS... seems to contradict the statement that this brand is not supported.
01-11-2010 12:27 PM
Seems like some possibly related information at these links. You might want to read thru them. Also, have you tried a different HDMI cable? I know there are several versions out there. I am using an HDMI 1.3 cable with my Q700 and Sharp TV and it works fine.
01-11-2010 01:05 PM
Alright, after much fiddling, I've now got a clear picture on the Philips at a resolution of 720 x 480... but it's only displaying the top-left quarter of the screen on the TV! Any ideas on how I can see 100% of the screen and not just 25%? It seems that every other resoltuion option I try results in the digital mess.
02-06-2010 09:25 PM
Can anyone offer any further help for me? Again, I can get an image on my TV, but it is nowhere near HD quality, and is oinly displaying approx. 25% of what I should be seeing on this second TV "monitor." Thanks in advance, sincerely!