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milt2338
What's DOS?
Posts: 1
Registered: ‎04-14-2015
Location: United States
Views: 320
Message 1 of 2

Software download

I have a Lenovo IdeaCentre Q190 Series

I tried to download TeamViewer but got the following error message 'Rollback framework could not be initialized, installation aborted'.  I have no idea what this means.  I also tried to download Plex Home Theater.  It appeared be complete but I could not find it any where on yhe computer including new apps and the download folder?

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 316
Message 2 of 2

Re: Software download

hi there,

 

Your problem might be similar to this thread. Have you tried running the Teamviewer setup as administrator? 

 

As for the Plex Home Theater, have you tried downloading it again (i.e., with a different browser, download accelerator) ?Also, if you hit Run instead of saving the file, were you able to see the setup installation window? If these steps doesn't work, can you try to insert a USB flashdrive and try to save the Plex Home Theater installer there and observe.

 

 

Let me know how it goes.

 

Regards



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