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Paper Tape
Posts: 1
Registered: ‎02-09-2019
Location: US
Views: 122
Message 1 of 2

USB device not recognized

Getting the message:  "USB device not recognized.  The last USB device you connected to this computer malfunctioned, and Windows does not recognize it."  I've hooked up an old Sony camcorder with a firewire cable to the USB port on my Lenovo ideacentre 710-25ISH and can't seem to get the Lenovo to recognize the digital camcorder.  I've tried the USB ports on both the front and back of the PC, same results.  Any help will be greatly appreciated.  Thanks!!

Social Support Agent
Social Support Agent
Posts: 444
Registered: ‎08-02-2018
Location: US
Views: 30
Message 2 of 2

Re: USB device not recognized

Hi Andyk57! Welcome to our forums community. Did it work before? Was there any recent changes or any updates installed before the issue. You may also try uninstalling the USB driver under the Device Manager. Update us how it goes. Regards

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