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07-18-2019

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anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 1:24 AM

My Elgato is connected to USB 3.0 but doesn't seem to recognize that. I tried to update the USB drivers, but can't find the download.

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4394 Posts

12-11-2015

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Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 2:04 AM

If you are running Windows 10 1903, the driver is provided by Microsoft, and the latest (as shown in Device Manager (right-click Start -> Device Manager) under "Universal Serial Bus controllers" is shown below.

 

If you have that driver installed, then first make sure you are plugged into a USB 3.0 port (should be the two close to headphone jack and are typically blue), make sure you are using a USB 3.0 cable, and/or that the USB 3.0 cable/device is fully inserted. 

 

  

I have had to actually trim some cables to get them to fully insert so that the rearmost 5 contacts that are used for USB 3.0 vs 2.0 actually make contact.    If they do not, then you will get only a USB 2.0 connection.

 

Best of luck,

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Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 2:19 AM

That hasn't worked. Are the Microsoft drivers the only ones?

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Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 2:50 AM

For Windows 10 yes.      Do you have the lastest USB 3.0 driver from Microsoft for Windows 10 driver installed in Device Manager?

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Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 3:09 AM

I do

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4394 Posts

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Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-18, 3:39 AM
  • Have you tried any other USB 3.0 devices to see if it is just your Elgato that is having issues?
  • You are not going through a USB hub right?
  • Have you tried a different USB 3.0 cable?
  • Are there any errors or unknown devices in Device Manager?
  • Any errors in the Event logs?

 

    

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5 Posts

07-18-2019

United States of America

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  • Message 7 of 7

Re: anybody know how to install USB 3.0 on ideacentre 510A-15ARR ?

2019-07-19, 11:47 AM

Going through the on board USB 3.0.

Tried it on my laptop and the device works but bad performance because my laptop is dated. I see errors about low performance mode. 

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