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05-21-2017

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Top, upper VGA monitor video port does not work (HDMI, DisplayPort)

2017-05-21, 7:41 AM

I would like to install a 2nd monitor on my PC (Lenovo H50-50)

I plugged a 2nd monitor with the upper VGA port of my computer but the computer don't recognize this 2nd monitor.

How can I do ?

 

Mod's Edit:  expanded the problem discription on the Subject line to improve visibility / clarity.

 

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3810 Posts

01-01-2012

US

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Re: H50-50 - Adding external monitor to the computer

2017-05-22, 2:40 AM

Sounds like you have a graphics card installed, if so, the built-in ports are disabled.   I suggest you use the other port on the graphics card. 

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I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
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2 Posts

05-21-2017

FR

2 Signins

40 Page Views

  • Posts: 2
  • Registered: ‎05-21-2017
  • Location: FR
  • Views: 40
  • Message 3 of 4

Re: H50-50 - Adding external monitor to the computer

2017-05-22, 21:30 PM

How can I do that ?

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3810 Posts

01-01-2012

US

7840 Signins

116843 Page Views

  • Posts: 3810
  • Registered: ‎01-01-2012
  • Location: US
  • Views: 116843
  • Message 4 of 4

Re: H50-50 - Adding external monitor to the computer

2017-05-23, 0:17 AM

You appear to have an "Add-in Video Card in Expansion Slot".   There will be another port on the card next to the cable going to your first montor that's working, connect the 2nd monitor to that port (it maybe a different type than the first):

 

How do I connect a monitor to a computer?

 

 

__________________________________________________________________________
I do not work for Lenovo. I do not respond to Private Messages for help, your questions should be posted in the appropriate forum where the information exchange may help others. If I helped you, click the 'Thumbs up' button, if solved, the 'Accept as solution'.
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