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6 Posts

11-29-2015

United States of America

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  • Posts: 6
  • Registered: ‎11-29-2015
  • Location: United States of America
  • Views: 90
  • Message 1 of 1

H50-55 boot freeze

2017-10-06, 17:57 PM

Our H50-55 desktop is just over 2 years old. Windows 10 64 bit. After the last Windows update it started having issues of booting up slowly, sometimes hanging and needed to be restarted, sometimes more than once. This morning the "Lenovo" appeared on screen with the front panel HDD light showing for a few moments, then the HDD light goes out and the "Lenovo" stays on screen. Period. Have tried to restart repeatedly, also held down power button for 15 seconds. I'm guessing the hard drive died? Our recovery disk seems to have been lost.

I used a different computer to download "Windows 10 Recovery Tool 64-Bit 17.01.16" from Major Geeks.com, onto a flash drive. I'm afraid to use it though. Any help with this? Thanks!

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