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Fanfold Paper
Posts: 3
Registered: ‎10-26-2009
Location: Wichita, KS
0 Kudos

Q700 - audio problem running DVD through HDMI cable

I'm not able to run DVD audio through my HDMI cable.  Problem happened out of the blue a few weeks ago - worked fine prior to that.  I called Lenovo and they sent out a tech to swap the drive - problem persisted.  The tech called Lenovo support and was on the phone for 2 hours doing various troubleshooting.  Their final answer was for me to run the audio using a different cable from the HDMI.  Their thought is that there is a known issue with the INTEL chip.  I asked to have it replaced and they refused to do that.  I asked for a refund, and they dropped the call when they attempted a transfer to another department.

 

So my question is this - Is anyone else having issues with running DVD audio through the HDMI cable? 

 

Keep in mind that it transfers CD audio, system audio & tv audio with no problems.

 

thanks

Paper Tape
Posts: 6
Registered: ‎12-07-2009
Location: United States
0 Kudos

Re: Q700 - audio problem running DVD through HDMI cable

I am having the same issue . . . quite suddenly the sound stopped. First on the DVD and then altogether.  The various "standard" players - Windows Media Player, Quicktime, iTunes - all indicated the HDMI sound device didn't exit, was malfunctioning, or being used by another program.  Again, the HDMI sound went all at once.  Help!!!!

What's DOS?
Posts: 1
Registered: ‎08-29-2010
Location: Las Vegas, NV
0 Kudos

Re: Q700 - audio problem running DVD through HDMI cable

Same issue here on my newly bought Q700. I can see the video picture from Neflix DVD but no sound. So, sounds like I will have to use a different cable then HDMI. Or, perhaps just buy standalone player for $50.
To make things worth seems like my Q700's DVD drive broke and would immediately eject and DVD I'm putting into it. It's been less than a month old Smiley Happy
Blue Screen Again
Posts: 3
Registered: ‎09-25-2010
Location: usa
0 Kudos

Re: Q700 - audio problem running DVD through HDMI cable

I use the Hdmi cable and get sound but had to go into the audio settings and tell it to enable sound on HDMI

Blue Screen Again
Posts: 3
Registered: ‎09-25-2010
Location: usa
0 Kudos

Re: Q700 - audio problem running DVD through HDMI cable

I wil try mine immediately and see if it works