For assistance with this product, please contact the Oculus Support Team at “support.oculus.com.”
Instructions for submitting an Oculus Support Request:
Scroll to the bottom of the web page and choose from the list of supported languages:
Next, scroll to the top of the web page and select the product you need support for (example below)
Once you’ve selected the product, you are welcome to navigate through the self help resources (shortcut to this site is: https://support.oculus.com/rift/).
If you’d like to connect with a support agent, click “Contact the Oculus Support Team” and next click “Click here”:
Submit an email or select the “Chat with Us” option as pictured below:
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