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Posts: 1
Registered: ‎09-08-2019
Location: GB
Views: 93
Message 1 of 1

How do I start a warranty return for my Lenovo Explorer ?



I'm in the UK, I am tearing my hair out trying to get a return organised for my faulty Lenovo Explorer.


I have added the unit to my account and I have then tried to go through the product registration twice, which it tells me may take 24h and I will get an email, which I never receive.


There's a Lenovo Returns button on the warranty status screen but it just takes me to an order checker page as if I am waiting for a delivery.


Please can someone tell me how to proceed ? I love my headset and I would like to get it sorted out so that I can use it again.


Many thanks,



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