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2 Posts

08-10-2019

AR

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  • Registered: ‎08-10-2019
  • Location: AR
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  • Message 1 of 2

Left eye display stopped working

2019-08-10, 20:38 PM

Hello,

A few days ago I wanted to use my headset after a few months of not using it, only to find out that the left eye display completely stopped working, which is most strange considering I barely used the device at all (a few times in total).


I tried unplugging and replugging, tried it on another computer, nothing works.

 

My best guess is that it's a factory problem, but since the warranty expired a while ago, can't get help there.

 

I only saw a few cases of this problem, and most of them ended up getting the headset replaced, but that's not my case, so I would like to know if someone has had a similar issue and managed to fix it without getting it replaced.

 

Thanks for reading.

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533 Posts

11-04-2019

US

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  • Posts: 533
  • Registered: ‎11-04-2019
  • Location: US
  • Views: 13312
  • Message 2 of 2

Re: Left eye display stopped working

2019-12-12, 14:53 PM

 

Welcome to the Community Forums Castillo2019!

 

Sorry for the delayed response, just joined here recently and noticed your post.

 

You can check out this link to see the list of available repair options/stores that can inspect and fix your device as this may seem to be a possible hardware issue.

 

Or you may also call our technical support team at 0800-222-0279 / +54 11 52357144 (standard charges apply) from 9:00 - 21:00 Lunes - Sábado.

 

Thanks!

 



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