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2 Posts

07-06-2018

United States of America

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  • Posts: 2
  • Registered: ‎07-06-2018
  • Location: United States of America
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Lenovo Explorer: Headset stopped snapping/locking into down position

2018-07-06, 1:11 AM

Last night during normal use, I flipped my Lenovo Explorer up to look at something, and it clicked to its upright position, but when I pulled it back down, it would not snap into the down position and now it sits very loosely on my face.

 

Is there an easy way to fix this? Should I send it in to be repaired? I bought an extended protection plan from Amazon when I bought the headset less than two months ago.

 

I noticed there are some small screws inside the headset at the top and was considering opening it up to see what the issue is. Would that nullify any warranty?

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219 Posts

11-28-2017

China

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  • Posts: 219
  • Registered: ‎11-28-2017
  • Location: China
  • Views: 5060
  • Message 2 of 2

Re: Headset stopped snapping/locking into down position

2018-07-09, 6:51 AM
Hello,

I would suggest not opening the headset and, rather, sending it in for repair.
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